---
title: "Second Line Transit: Accessible Rides"
description: Get around Mobile with Second Line Transit. Paratransit is an accessible, shared-ride, curb-to-curb service for eligible riders, available six days a week.
---

[Skip to content](https://ridesecondline.com/paratransit#main-content)

[![Second](https://ridesecondline.com/hubfs/SLT%20Logo%20Horizontal.svg)](https://ridesecondline.com/?hsLang=en)

- Services

    - [![Bus](https://ridesecondline.com/hubfs/Bus.svg) Bus](https://ridesecondline.com/bus?hsLang=en)
    - [![Phone Car](https://ridesecondline.com/hubfs/Phone%20Car.svg) Microtransit](https://ridesecondline.com/microtransit?hsLang=en)
    - [![WAV-40px](https://ridesecondline.com/hubfs/WAV-40px.svg) Paratransit](https://ridesecondline.com/paratransit)
- Bus Routes

    - [![Route A](https://ridesecondline.com/hs-fs/hubfs/Blue.png?width=40&height=40&name=Blue.png) Route A](https://ridesecondline.com/route-a?hsLang=en)
    - [![Route B](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-1.png?width=40&height=40&name=Sub%20Nav%20Icons-1.png) Route B](https://ridesecondline.com/route-b?hsLang=en)
    - [![Route C](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons.png?width=40&height=40&name=Sub%20Nav%20Icons.png) Route C](https://ridesecondline.com/route-c?hsLang=en)
    - [![Route D](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-2.png?width=40&height=40&name=Sub%20Nav%20Icons-2.png) Route D](https://ridesecondline.com/route-d?hsLang=en)
    - [![Route E](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-3.png?width=40&height=40&name=Sub%20Nav%20Icons-3.png) Route E](https://ridesecondline.com/route-e?hsLang=en)
    - [![Route F](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-4.png?width=40&height=40&name=Sub%20Nav%20Icons-4.png) Route F](https://ridesecondline.com/route-f?hsLang=en)
    - [![Route G](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-Sep-10-2026-06-40-13-6898-PM.png?width=40&height=40&name=Sub%20Nav%20Icons-Sep-10-2026-06-40-13-6898-PM.png) Route G](https://ridesecondline.com/route-g?hsLang=en)
    - [![Route H](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-Sep-10-2026-06-40-39-7983-PM.png?width=40&height=40&name=Sub%20Nav%20Icons-Sep-10-2026-06-40-39-7983-PM.png) Route H](https://ridesecondline.com/route-h?hsLang=en)
    - [![Route I](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-Sep-10-2026-06-41-01-0242-PM.png?width=40&height=40&name=Sub%20Nav%20Icons-Sep-10-2026-06-41-01-0242-PM.png) Route I](https://ridesecondline.com/route-i?hsLang=en)
    - [![Route J](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-Sep-10-2026-06-41-28-2436-PM.png?width=40&height=40&name=Sub%20Nav%20Icons-Sep-10-2026-06-41-28-2436-PM.png) Route J](https://ridesecondline.com/route-j?hsLang=en)
    - [![Route K](https://ridesecondline.com/hs-fs/hubfs/Sub%20Nav%20Icons-Sep-10-2026-06-41-50-7559-PM.png?width=40&height=40&name=Sub%20Nav%20Icons-Sep-10-2026-06-41-50-7559-PM.png) Route K](https://ridesecondline.com/route-k?hsLang=en)
- [Fares & Passes](https://ridesecondline.com/fares?hsLang=en)
- FAQ
- [Newsroom](https://ridesecondline.com/en/newsroom?hsLang=en)

**Mobile’s new transit network starts September 28.**

# Paratransit

Paratransit is a shared-ride, curb-to-curb service for riders who, because of a disability, are unable to use the accessible fixed-route bus service. Riders must be certified eligible under guidelines established by the Americans with Disabilities Act (ADA). Door-to-door help is provided when assistance is needed. Second Line Transit’s buses and microtransit vehicles are also wheelchair accessible, and eligible riders can use those services too.

![](https://ridesecondline.com/hubfs/Woman%20in%20Wheelchair%20and%20Paratransit%20Vehicle.png)

## If you ride paratransit today

![Check circle-48px](https://ridesecondline.com/hubfs/Check%20circle-48px.svg)

### What's staying the same?

- **Service hours:** Monday – Saturday, 4:30am – 10:00pm.
- **Fares and payment methods**: rides are still $2.50 each, and you can still use your Mobility MyWAVE card or a digital MAP ticket
- **Booking window:** you can still prebook rides up to 14 days in advance, at least 24 hours ahead of your departure time.
- **Drivers:** the drivers you know will continue to help you get around.
- **Eligibility:** if you are already eligible for paratransit, your status transfers automatically. There is no need to re-apply.

![Gear circlepath-48px](https://ridesecondline.com/hubfs/Gear%20circlepath-48px.svg)

### What's changing?

- **Service area boundaries** change to a new core ADA zone. If you live outside the new zone, or you have taken a ride outside the new zone in the last three months, you are eligible to ride in the Extended Access zone, slightly beyond the new borders.
- **Booking by phone:** call (251) 344-5656 to book your rides.
- **Second Line Transit app:** book rides, track your vehicle in real time, and pay by credit or debit card, Apple Pay, or Google Pay.
- **Web app:** you can also book rides online.
- **New payment option:** credit and debit cards are now accepted, in addition to the Mobility MyWAVE card and digital MAP ticket.

## Service Information

![Clock](https://ridesecondline.com/hubfs/Clock.svg)

### Service Hours

Monday – Saturday: 4:30am – 10:00pm

![Coin-1](https://ridesecondline.com/hubfs/Coin-1.svg)

### Price

$2.50 per trip

![Hand money](https://ridesecondline.com/hubfs/Hand%20money.svg)

### Payment Methods

- Credit card (already available today)
- Cash (new)
- MyWAVE app/card  (new)
- Ticket (new)

![Information](https://ridesecondline.com/hubfs/Information.svg)

### Booking

Prebooking only — from 14 days in advance up to the day before your trip, at least 24 hours ahead.

## Service Area

![image-paratransit-map](https://ridesecondline.com/hs-fs/hubfs/image-paratransit-map.png?width=1000&height=1000&name=image-paratransit-map.png)

[Download map](https://ridesecondline.com/hubfs/image-ondemand-map.pdf?hsLang=en)

## Rider’s Guide and Forms

*Available in large print and audio on request.*

### Rider’s Guide PDF

### Rider Application PDF

### Guía del Pasajero (Español)

## 3 ways to book your rides

*You must have an approved rider application to ride Second Line Paratransit.*

### 1. By phone.

Call (251) 344-5656 and our Customer Support team will help you book your ride.

### 2. Second Line Transit app.

Download it from the App Store or Google Play Store to book rides, track your vehicle in real time, and manage trips from your phone.

### 3. From your computer.

Visit the web booking portal, log in, and follow the steps to book your ride.

## ![WAV](https://ridesecondline.com/hubfs/WAV.svg) Paratransit FAQ

What is paratransit?

As defined by the ADA, people with a physical or functional disability that limits their ability to use accessible fixed-route public transportation may be eligible for demand-response service. Paratransit is a shared-ride, curb-to-curb service — door-to-door when assistance is needed — with reservations made from the day before up to 14 days in advance.

Who is eligible?

Riders who live within ¾ of a mile of an established fixed bus route and who, because of a disability, cannot board, ride, or exit an accessible vehicle without help from another person; riders with a disability who could ride an accessible vehicle but whose route is not accessible; riders with a specific impairment-related condition that prevents travel to or from a boarding location; and riders with a temporary disability who meet ADA requirements.

How do I apply?

Request an application by calling (251) 344-5656, download it from this website, or pick one up at the GM&O Transportation Center, 110 Beauregard Street, Suite 104. Complete every field — “N/A” answers are not accepted. Processing can take up to 21 business days, and all applicants complete an in-person functional assessment.

Once I am certified, is it permanent?

No. Certification lasts three years. Request a recertification application at least three months before the expiration date on your ID to avoid an interruption in service.

How far in advance can I book?

From 14 days in advance up to the day before your trip, at least 24 hours ahead.

What happens if I need to cancel a trip?

Call as soon as you know. You can cancel from the day before up until one hour before your scheduled pickup.

What is a pickup window, and what happens if I miss my ride?

If you are not ready when your vehicle arrives, the driver will wait five minutes after your scheduled pickup time. After five minutes the driver must continue on to other riders, and the trip is recorded as a no-show. If you no-show on the first part of your trip and do not contact our office within one hour, your remaining trips are canceled. Repeated no-shows can lead to suspension of service.

Can I travel with someone?

Yes. Companions pay the same fare as the ADA-eligible rider. A personal care attendant (PCA) rides at no additional cost. Children ages 7–11 may travel as companions and pay the same fare; a child 12 or older may accompany you as a PCA at no additional cost. We reserve the right to require proof of age.

What assistance do drivers provide?

Service is curb-to-curb. Door-to-door assistance is provided to help with wheelchairs or to guide a rider, as long as the driver can stay within sight of the vehicle. Drivers cannot enter your residence, take you inside to appointments, or leave a vehicle unattended.

How do I pay?

$2.50 per trip using a Mobility MyWAVE smart card, a digital MAP ticket in your mobile wallet, or a credit or debit card. MyWAVE cards can be purchased at the GM&O Transportation Center for $4 and reloaded, and you can load MAP rides into your digital wallet with the MyWAVE mobile app.

Quick links

[Bus](https://ridesecondline.com/bus?hsLang=en) [Microtransit](https://ridesecondline.com/microtransit?hsLang=en) [Paratransit](https://ridesecondline.com/paratransit) [Fares & Passes](https://ridesecondline.com/fares?hsLang=en) [FAQ](https://ridesecondline.com/home?hsLang=en#faq)

Resources

[Newsroom](https://ridesecondline.com/en/newsroom?hsLang=en) [Transition](https://ridesecondline.com/transition?hsLang=en) [Network Redesign](https://ridesecondline.com/network-redesign?hsLang=en) [Careers](https://ridewithvia.com/careers/jobs)

Contact us

[251-344-6600](tel:2513446600) [support@ridesecondline.com](mailto:support@ridesecondline.com) [GM&O Transit Center](https://www.google.com/maps/place/GM%26O+Transit+Center+-+110+Beauregard+St+-+Mobile/@30.7017294,-88.0489202,825m/data=!3m2!1e3!4b1!4m6!3m5!1s0x889a502be26a9e9d:0x26a81684ba830431!8m2!3d30.7017294!4d-88.0463453!16s%2Fm%2F040fv67?entry=tts&g_ep=EgoyMDI2MDkyMy4wIPu8ASoASAFQAw%3D%3D&skid=182a86ea-7baf-4df2-b9ac-a6b33aef69b5) [110 Beauregard Street, #104](https://www.google.com/maps/place/GM%26O+Transit+Center+-+110+Beauregard+St+-+Mobile/@30.7017294,-88.0489202,825m/data=!3m2!1e3!4b1!4m6!3m5!1s0x889a502be26a9e9d:0x26a81684ba830431!8m2!3d30.7017294!4d-88.0463453!16s%2Fm%2F040fv67?entry=tts&g_ep=EgoyMDI2MDkyMy4wIPu8ASoASAFQAw%3D%3D&skid=182a86ea-7baf-4df2-b9ac-a6b33aef69b5) [Mobile, AL 36602](https://www.google.com/maps/place/GM%26O+Transit+Center+-+110+Beauregard+St+-+Mobile/@30.7017294,-88.0489202,825m/data=!3m2!1e3!4b1!4m6!3m5!1s0x889a502be26a9e9d:0x26a81684ba830431!8m2!3d30.7017294!4d-88.0463453!16s%2Fm%2F040fv67?entry=tts&g_ep=EgoyMDI2MDkyMy4wIPu8ASoASAFQAw%3D%3D&skid=182a86ea-7baf-4df2-b9ac-a6b33aef69b5) [Hours: M-F 8am-5pm](https://www.google.com/maps/place/GM%26O+Transit+Center+-+110+Beauregard+St+-+Mobile/@30.7017294,-88.0489202,825m/data=!3m2!1e3!4b1!4m6!3m5!1s0x889a502be26a9e9d:0x26a81684ba830431!8m2!3d30.7017294!4d-88.0463453!16s%2Fm%2F040fv67?entry=tts&g_ep=EgoyMDI2MDkyMy4wIPu8ASoASAFQAw%3D%3D&skid=182a86ea-7baf-4df2-b9ac-a6b33aef69b5)

### Download the Second Line Transit App

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